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-20 -30 -40 -50

FREE SHIPPING

for order up to € 34.90 (only for Italy)

CUSTOMER CARE

+39 081.3111833
mon/fri 8.30-18.00

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Terms and conditions

RESPONSABILITIES

Carillo Home is not responsible for every type of direct or indirect damage or loss related to goods and services inside online catalogue: www.carillohome.com. Carillo Home is not responsible for delayed or missing delivery not even for conformity of items to specifications published on the website as well as anything which is not directly attributable to Angelo Carillo & C. S.p.a.

 

TECHNICAL INFORMATION:

Technical information are inserted in the website www.carillohome.com and obtained by the mother companies of our goods catalogue. Carillo Home reserves the right to edit technical and dimensional information of its products according to what producers will communicate, even without notification.

 

AVAILABILITY OF PRODUCTS

As access and order sending possibility changes real time availability of items, Carillo Home doesn’t guarantee the certainty of assignment of ordered items.

 

RISK AND POSSESSION

Ordered items are delivered in insured free port, charging interests on the invoice. If customer desires an insured port risk he will be responsible for its costs from the time of carrier collection to destination. At delivery moment, customer has to control package’s integrity as well as the amount and its quality as indicated in the transport document. If there are discordances (with the plan) they have to be signaled on the same packing list and confirmed within 7 days by fax or registered mail to reference sales department. Even if the package is intact, the item must be checked within 7 days. Possible concealed anomalies must be signaled by fax or registered mail. Each warning sent further these terms, will not be considered. Customer is responsible for any statement.

 

ORDERS

Orders are accepted only by fax or online. Customer who sends an order request will receive confirmation order email at the end of the process.

 

GUARANTEE

Defective products will be substituted within the specified period and delivery charges are assumed by Angelo Carillo & C. S.p.a. Direct or indirect damages related to a bad use of items are not guarantees. By completing an order you confirm general conditions of Angelo Carillo & C. S.p.a. renouncing to ex article 1519 quinquies c.c. to Angelo Carillo & C. S.p.a.

 

RETURN

Possible returns will have to be approved by Angelo Carillo & C. S.p.a. which will guarantee them with a RMA number to indicate on document of transport. Material must be returned in its original package without any alteration. It is necessary to send the package in free port, customer will be responsible of delivery costs.

Complaint further 10 days are not accepted. Look at the page “right of withdrawal” to find more information.

In case of return after 10 days the total amount (shipping costs are excluded) will be reduced of 5%.

 

PAYMENT

Online ordered products must be paid by cash on delivery, anticipated bank transfer, credit card or Paypal, except for different conditions which will be arranged in written forms with
Angelo Carillo & C. S.p.a.
UNICREDIT BANK
IBAN:  IT59L0200803493000004208293
Holder:Angelo Carillo & C. S.p.a.

Controversy: in case of controversy the court of expertise is Tribunal of Nola.


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